Monday, June 14, 2010

PEO TV cheating subscribers

Potential subscribers & existing susbcribers are being cheated by PEO TV by printing channels such as FX, Fox Crime & Animal Planet but eventually not adding those channels. Recent brochures of PEO TV have carried the said channels but ultimately these channels were not added.

PEO TV have been adding locally operated FTA channels. As a pay television operator they should add Pay channels & provide the standard bouquet of pay channels. PEO has still a long way to go to get their channel base on par with a standard pay television operator. Channels such as AXN, Animal Planet, Neo, ect which are standard are still missing from the PEO lineup.

PEO management it is time to get up from your deep slumber.

7 comments:

Joseph Fernando said...

why ahnt all of us calling 2005500 and complaining directly to them?! i've been doing this for the past three days, they say no one else is complaining! yu guys should start pressurising em!

ravana said...

i am the one who highlight this first,,,,already make more than 10 complains.yesterday some one from vision rang me and say thanks .as per him they will activate these channels as soon as they get the confirmation from SLT.

kayhaytha said...

Admin
How on earth can you urge a man to wake up when he is wide awake all the time and knows fully well what exactly is going on ??? I have always been of the opinion that PEO TV lacks the necessary technical know-how, marketing skills and customer-care skills. We, the customers, are doomed to suffer. How many PEO TV customers are enjoying Asia Cup Cricket on Channel Eye at this moment ? The arrogant shitheads have to date not offered any explanation as to why their Customers are deprived of this Channel when it shows cricket matches - and mind you this is a service for which we PAY.
We should all complain to the Consumer Affairs Authority !!!!!

Conny said...

YES.. PEO IS CHEATING CUSTOMERS...

IN THE BOTTOM LEFT SLOT IN THE MAIN MENU SCREEN, AN ANIMATION IS PLAYED SAYING THAT WE CAN WATCH ALL THE MISSED ACTION OF FIFA 2010 WITH REWIND AND TSTV ON ESPN AND STAR SPORTS... STAR SPORTS?????? CAN ANYONE ONE OF YOU CUSTOMERS ARE ABLE TO REWIND STAR SPORTS??? WHAT A LIE... AND SEE IT IS PUBLIC... THEY BOAST OF SOMETHING THAT IS UNAVAILABLE... WHAT A LIE THAT IS....

Unknown said...

why arnt basic channels such as axn, cinemx and zee not in here..it's not as if we'r asking for playboytv;D....and its not free also...why cant they just add all the good channels and get rid of the stupid ones...i thought slt was the most powerful telcom company in sri lanka@@! it looks otherwise@!!

poor_creature_hurt said...

Loosers and Idiots

It is clear that Sri Lankan DTH providers do not have the required levels of business maturity to plan long term and diversify their strategies to provide DTH services. I have tried out Dialog as well as PEO TV. While Peo TV is way better than Dialog (their pathetic picture quality and unconcerned customer strategy), they have very much to improve and they seem to be stuck somewhere. While Airtel has the potential to enter into the Sri Lankan DTH market, it is highly unlikely that they will do this sooner as they are concentrating on penetrating into the Indian markets.

However, Indian players are different. They are matured enough to understand their market opportunities and provide services accordingly. Now they have already introduced Discovery and National Geographic HD services (which the most demanded and expensive HD channels globally). While movies in HD would have been nice, Peo’s extended definition quality is acceptable in Sri Lankan standards. However, Dialog has totally failed to initiate anything on improving the picture quality. If the key basic is not there, it is useless to talk about DTV more. With dialog continuous facing with eroding market share of mobiles (down from 60% in 2005 to 41% in 2009 – BMI ), it is highly unlikely that they will do anything good on this front.

On the other hand, Peo has failed to maintain the customer enthusiasm and focus. They did not introduce the promised channels (whatever the reason is) and do not maintain the initial blogs that they have created to maintain extended customer relationships. While again commending the TSVT and good picture quality, they are not aggressive enough to provide more value to Sri Lankan customers.

Sri Lankan economy is embracing foreign investments and tourism. These are basic services which are needed to be in place to satisfy them. Having a feature filled satellite or IPTV network indicates that the country is building the communication infrastructure aggressively. Peo and DTV are stuck in the history and no progress we see.

Thus, Dialog and SLT has both failed in their missions. We as customers need alternatives. We can easily turn to Indian DTH providers and enjoy HD services for reduced costs. However, I am sure that there are disadvantages too. There must be better alternatives than being stuck with these dead loosers, PEO and DTV.

Thus, I suggest that we use this forum to discuss alternatives and ensure that we are satisfied than letting these idiots take us for a ride.

I am open for suggestions.

TV & Radio Sri Lanka said...

Please continue commenting under the latest post titled "Now is your chance PEO to show you mean business"

Admin